Customer Insights Analyst

A new Customer Insights Analyst role with a leading and growing organization has just become available, to generate, interpret and deliver actionable insights that will guide the strategic direction for the organization.

An exciting opportunity for an individual with experience across Market Research and Data Analytics to combine their skills into this one role.

You will support the creation of questionnaires to understand customers, whilst analysing large-scale data and presenting these insights and conclusions to all levels.

What you will be doing:

• Use insights to contribute to the Customer Value Proposition
• Develop bespoke research as required
• Provide input for questionnaire development
• Extract and analyse large-scale data from various sources
• Use your analytical mindset to explain the story of the data

What you will need:

• Minimum of 3 years of experience in a data-centric role
• Tertiary qualification in mathematics, statistics, commerce, marketing, or similar
• Knowledge of research principles
• SQL querying for data extraction, cleaning and manipulation
• Ability to present and communicate to various stakeholders
• Ability to think analytically

If you're looking to expand your career in a data-driven role with a key focus on understanding customer behaviour, then click 'apply' or contact Corrin on 03 8330 5003 for more information.

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